What the four forces can teach us about the user onboarding experience

A great onboarding experience is one that proves to new users that your product will help them do the job that they want. To put it another way, the ideal onboarding experience is a short, easy and frictionless path to finding value. Of course, many products have unavoidable complexity.

https://www.intercom.com/blog/four-forces-user-onboarding/